Terms and Conditions of Use
The following terms are mandatory for all users of F7 Casino. By registering on the platform, the user confirms that they have read and agree to comply with these terms. The current version of the rules takes effect upon publication on the official website. F7 Casino reserves the right to modify these terms without prior notice.
1. General Provisions
- The user confirms they are at least 18 years old and legally permitted to participate in gambling activities in their jurisdiction.
- The user is responsible for the security of their login credentials.
- Access to an account by third parties is considered a violation, and F7 Casino is not liable for any loss of funds or data in such cases.
- Each user may have only one account per IP address, household, and device. Duplicate accounts may be blocked.
2. Responsibilities of the Parties
- F7 Casino is not responsible for losses and does not guarantee profits.
- The user is solely responsible for paying taxes on their winnings.
- The platform is not liable for technical issues on the user's side or from game providers.
- In case of violations, the account may be blocked, funds frozen, and damages recovered from the user's balance.
3. Security and Verification
- F7 Casino reserves the right to request identity verification documents, including passport, utility bills, and selfies with documents.
- When using a card, a photo of the front side with the CVV2 hidden is required. Failure to verify on time may result in account suspension and a monthly fee of $7.
- The user agrees to use only personal payment methods. Mismatched details are grounds for blocking the account.
- Withdrawals are only available after completing verification.
- A 20% fee may apply if the x3 wagering requirement on the deposit amount is not met. Only 15% of bets on table games count towards the wagering requirement.
4. Refund Policy
- A refund is possible within 24 hours after the transaction if the funds have not been used.
- Full verification is required for refunds, and notarized documents may be requested.
- The refund process may take up to 14 business days.
- Requests must be sent to: [email protected].
5. Promotional Communications
By using the F7 Casino website, the user agrees to receive emails, SMS messages, and calls regarding bonuses and promotions. You can opt out at any time via support, unsubscribe links in emails, or by contacting us directly.
6. Email Security
Official messages are sent only from email domains associated with [email protected]. Emails from other domains may be fraudulent.
7. Jurisdiction and Restrictions
- These terms are governed by the laws of Curaçao. All disputes are subject to arbitration in accordance with Curaçao's regulations.
- Access to games is prohibited for users from: the USA, France, the United Kingdom, the Netherlands, Hungary, Sweden, Spain, Cyprus, Curaçao, Austria, Belgium, North Korea, Iran, Myanmar, and Ontario (Canada).
8. License and Contact Information
F7 Casino operated by Porkoverdera SRL, license Curaçao.
Method | Contact |
---|---|
[email protected] | |
Phone | +44 20 7946 0958 |